Start with the part that has changed
Look at what the item no longer does, not just how it looks. A bag handle that is pulling away, a shoe sole wearing through and a jacket zip that will not close are functional concerns. A dull finish or surface soil may be a care concern. Some items have both.
Describe the symptom without having to diagnose it. Describe the affected part or ask for assessment of the whole item. You can keep an uncertain choice rather than selecting a service name that sounds close but may describe different work.
Repair addresses a component or join
Repair can concern a seam, panel, sole, closure or attachment. Its scope depends on the original construction and what remains sound around the damage. Reseaming a strong join is different from repairing leather that has weakened beside the stitch line.
A useful brief identifies the part, the problem and the normal use. If a component carries load, provides protection or affects a technical function, make that clear. A neat-looking result does not establish fitness, a protective rating or an item's hidden condition.
Care and restoration are separate discussions
Cleaning, conditioning, polishing and protection have different purposes. The suitable process depends on material, finish, neighbouring components and earlier treatments. A treatment appropriate for smooth leather may not suit suede, a coating or a mixed-material item.
Restoration is often used to describe a wider improvement to appearance or function, but the word alone does not define the work. Ask which tasks are proposed: colour work, replacement components, structural repair or finishing. A like-new or invisible result should never be assumed from a heading.
Keep several choices with the same item
Group your requests by the item they belong to. For one pair of shoes you can record a sole concern and a whole-pair care request. A bag with handle damage stays separate from the pair, even if both also need cleaning.
The studio can assess related work together, identify suitable sequencing and explain any overlapping inclusions. Treat guide prices as starting points for named tasks, not a promised total obtained by adding every visible number. If you are unsure, keep the item and concern clear and let assessment establish the appropriate scope.