A good repair starts with your item.

Name: The Cobbler's Studio by YouGee
Address: 49 Nork Way, Banstead, Surrey, SM7 1PB, GB
Telephone: 01737 323492

A worn sole, a broken zip or something harder to name. Show us what needs attention, explore the options or talk to YouGee directly. Visit Banstead or post from anywhere in the UK.

Reviewed on Google

Send photos directly to the studio.

Use our online enquiry for a repair assessment, a postal repair or a question. Prefer email? Prepare your draft below.

Open online enquiry

Tell us what needs attention.

Choose what you know. If you are unsure, describe the problem in your own words. We will help you work out the next step.

Email your photographs and a description directly to info@thecobblersstudio.com, or call the studio. The enquiry fields need JavaScript to personalise a draft.

Your itemWhat would you like us to look at? (optional)Describe the damage and what you want to preserve. For several items, give each one its own line. Add photos in your email app.

How would you get it to us?

Visit the workshopPost from within the UKNot sure yet

Open email draft

Opens your email app. Attach your photos and send the message there. Nothing is sent or booked on this page; work and price are agreed after assessment.

Email not opening? Copy your enquiry

Send to info@thecobblersstudio.com.

Your email draft

Hello YouGee,

I would like to discuss a repair.
Item category: Not sure — please advise
Interested in: An assessment of my item
How I would get it to you: Not sure yet

My item(s), the problem and what I would like to preserve:
[Please describe your item and what needs attention.]

I will attach photographs of the whole item, the damage and any identifying details.
Please advise on suitable work, the quotation and the next steps.

Prefer to explore first?

Repair Atlas helps you identify parts and compare repair choices. Online submission and photo uploads there are currently paused; contact the studio to arrange work.

Explore repair options in Atlas

You can start with a category, even if you do not know the model or repair name.

Rather talk it through?

You do not need a diagnosis or a model number. Tell us what has happened and we will discuss the practical options.

Call 01737 323492 info@thecobblersstudio.com

49 Nork Way, Banstead
SM7 1PB, United Kingdom

Opening hours and directions

Three useful photographs.

The whole item, including both shoes if it is a pair.
A close view of the damage, in natural light.
The sole, fastening, label or material detail that helps explain the problem.

Mention earlier repairs and any deadline. Photographs help an initial conversation; a firm quotation may need inspection.

Not nearby? Send it by post.

Start with a conversation, then pack your item securely. For bulky, unusual or delicate pieces, agree practical arrangements before posting.

Postal address, packing and next steps

Know what happens next.

The studio assesses the item and discusses suitable work, the quotation and timing with you. Repairs begin after you approve the scope and price.

Browse guide prices